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Razer Blade Stealth Black screen with backlight on wake


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Posted

Can anyone help me troubleshoot this issue? My RBS 2019 works with almost 100% functionality except for 2 issues:


1. Sleep - When I put the laptop to sleep by either selecting sleep under the apple menu or closing the lid:

* Keyboard backllight remains on

* I can hear the fans spin 

* Screen is black with no Backlight

If I try to wake the machine up by pressing on buttons on clicking the trackpad the screen's backlight turns on but the screen itself is blank. I Thuhave also tried shining a torch on the screen after wake and can't see anything.


2. Display through HDMI - I have a USB C dongle with an HDMI port that works well with a real macbook and on the RBS Windows Partition. If I plug it into the left USB C port (non thunderbolt) The HDMI display does not work but the dongle works like a hub (usb ports and power delivery work) if I plug it into the right USB C port (thunderbolt 3) The laptop restarts. If I leave it plugged in during restart I get no functionality on the dongle and the laptop restarts again if I pull the dongle out.


Problem 1 is my priority - Sleep is the only thing I need to get to work to make the laptop my daily driver, problem 2 is just a nice to have but I can do without it.


Any help would be greatly appreciated.

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Posted

[ref]nonits[/ref], post one dump

--Run_Me

RunMe.app

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Posted

Got it will run the app when I get home. I also donated so should I just send you a PM? I have a debug file with my dumps but its too big to attach to the forum.

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Posted

[ref]nonits[/ref], ur system is not clean, have kexts in system folders like l/e or s/l/e, u have all necessary kexts into clover/kexts/other, don't need use kexts in system folder

Arquivo Comprimido.zip

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Posted

okay, I don't remember putting any kext in S/L/E the kexts in Clover/kexts/other are there just so I have a backup while im experimenting trying to solve this. should I remove all kexts I put in S/L/E? would that solve the sleep issue?

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Posted

[ref]nonits[/ref], put it in ur desktop and run .command inside folder, paste result here

RepairPermissions.zip

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  • Administrators
Posted

[ref]nonits[/ref], check, very bad

<IMGUR id="n6lrAbt"><a href=https://i.imgur.com/n6lrAbt.png' alt='IMGUR>'>

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Posted

hi again! I did a fresh install of Catalina (I couldn't reinstall Mojave) and this time I did not put any kexts in the system. The issue is still the same though When I wake up from sleep I only get a backlit screen but its blank. my new send_me is linked below:


http://s000.tinyupload.com/?file_id=38174583521089862205


I only get basic functionality on my trackpad now too. I lost the touchpad preferences.

  • Administrators
Posted

[ref]nonits[/ref], back up ur efi folder, delete from efi partition and paste new efi there

http://s000.tinyupload.com/index.php?file_id=08283575634060332443


stay with one usb stick for recovery if boot fail


new send_me after reboot

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  • Administrators
Posted

[ref]nonits[/ref], :shock: u don't need any ssdt, use only my efi above

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  • Administrators
Posted

[ref]nonits[/ref], delete all send_me files in ur desktop, reboot and generate new, app merge files

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  • Administrators
Posted

[ref]nonits[/ref], stay wrong, is not my efi ;)

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Posted

thats weird I opened the send_me zip and it shows an ACPI folder with a bunch of stuff in it. thats not the one in my EFI. The one I have matches the Clover folder in the send_me


Added in 14 minutes 59 seconds:

I deleted all the other EFI backups on the EFI partition and all files in the desktop (except run_me) rebooted and re ran run_me with the below results:


http://s000.tinyupload.com/?file_id=19313618674681047189


The only change I made is added "recovery" in gui so I dont see the recovery drive and set catalina as the clover theme


Added in 15 minutes 37 seconds:

out of curiosity I also tried plugging the laptop into the usbc dongle I have thats connected to an hdmi.


The left port (non tb3) works except for HDMI (not detected) the right port (tb3) caused a restart when I plugged the dongle in and went straight to a kernel panic after restart. heres what the report said:


panic(cpu 0 caller 0xffffff8000462e0a): Kernel trap at 0xffffff7f8430a514, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x00000000000001dc, CR3: 0x000000001691d000, CR4: 0x00000000003626e0

RAX: 0xa0e3fd27344500d5, RBX: 0x0000000000000002, RCX: 0x0000000000010002, RDX: 0x0000000000000001

RSP: 0xffffff81f0db3e20, RBP: 0xffffff81f0db3ea0, RSI: 0x0000000000000001, RDI: 0xffffff8035eda2a0

R8: 0x0000000000000001, R9: 0x0000000000000002, R10: 0x0000000000000000, R11: 0xffffff80335fa440

R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff8035fe2000

RFL: 0x0000000000010202, RIP: 0xffffff7f8430a514, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x00000000000001dc, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 1


Backtrace (CPU 0), Frame : Return Address

0xffffff81f0db3880 : 0xffffff8000339a3b

0xffffff81f0db38d0 : 0xffffff8000470fe5

0xffffff81f0db3910 : 0xffffff8000462a5e

0xffffff81f0db3960 : 0xffffff80002e0a40

0xffffff81f0db3980 : 0xffffff8000339127

0xffffff81f0db3a80 : 0xffffff800033950b

0xffffff81f0db3ad0 : 0xffffff8000ad17f9

0xffffff81f0db3b40 : 0xffffff8000462e0a

0xffffff81f0db3cc0 : 0xffffff8000462b08

0xffffff81f0db3d10 : 0xffffff80002e0a40

0xffffff81f0db3d30 : 0xffffff7f8430a514

0xffffff81f0db3ea0 : 0xffffff7f842e7c3c

0xffffff81f0db3ee0 : 0xffffff8000a401bd

0xffffff81f0db3f30 : 0xffffff8000a3eb02

0xffffff81f0db3f70 : 0xffffff8000a3e08c

0xffffff81f0db3fa0 : 0xffffff80002e013e

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelKBLGraphicsFramebuffer(14.0.2)[5D601EC7-18BD-3FBE-8E5B-7E86487FC756]@0xffffff7f842b5000->0xffffff7f844e0fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[AA7C7A4F-9F5D-3533-9E78-177C3B6A72BF]@0xffffff7f810a2000

dependency: com.apple.iokit.IOACPIFamily(1.4)[4A40B298-87E0-373E-84A9-9A2227924F8F]@0xffffff7f81090000

dependency: com.apple.iokit.IOAcceleratorFamily2(438.2.7)[72B8A0B5-E12C-3764-9187-0AC0E93416F9]@0xffffff7f841f2000

dependency: com.apple.iokit.IOReportFamily(47)[2CCA7DD3-C33F-3CA4-A213-BC83D3D997B0]@0xffffff7f80c9f000

dependency: com.apple.AppleGraphicsDeviceControl(4.5.9)[AB076CA9-0E87-382E-BDF3-527D9F278B23]@0xffffff7f816d3000

dependency: com.apple.iokit.IOGraphicsFamily(568)[247C211E-C250-351C-BCE2-4DB9D3003E10]@0xffffff7f8138f000


BSD process name corresponding to current thread: kernel_task

Boot args: dart=0 lilucpu=9 -cdfon -igfxmlr igfxcflbklt=1 darkwake=0 -wegnoegpu


Mac OS version:

19B88


Kernel version:

Darwin Kernel Version 19.0.0: Thu Oct 17 16:17:15 PDT 2019; root:xnu-6153.41.3~29/RELEASE_X86_64

Kernel UUID: 7503CD47-851F-321E-8747-50DB4299165F

__HIB text base: 0xffffff8000100000

System model name: MacBookPro15,2 (Mac-827FB448E656EC26)

System shutdown begun: NO

Panic diags file available: YES (0x0)


System uptime in nanoseconds: 1297643352843

last loaded kext at 1296195118063: >usb.!UHub 1.2 (addr 0xffffff7f81547000, size 221184)

loaded kexts:

  • Administrators
Posted

[ref]nonits[/ref], http://s000.tinyupload.com/index.php?file_id=09907877741723118849


about hdmi, is a personal patch, u need use hackintool and create a video patch/connectors, u can check some infos here

https://translate.google.com/translate?js=n&sl=auto&tl=en&u=https://blog.daliansky.net/Intel-FB-Patcher-tutorial-and-insertion-pose.html

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  • Administrators
Posted

[ref]nonits[/ref], u can try fix it with hackintool with Fix EDID

<IMGUR id="GrA66I6"><a href=https://i.imgur.com/GrA66I6.png' alt='IMGUR>'>

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Posted

sure I'll try to do the fix. is there a guide I can follow?


By the way I have been trying other device ids and found that 9B3E0000 plus lilucpu=10 makes the brightness keys work perfectly. heres a send_me using that new device id:


http://s000.tinyupload.com/index.php?file_id=74367305672981535558


Added in 35 minutes 52 seconds:

i tried using hackintool to fix the edid but I'm not sure if I did it right lol. I attached the patched plist for you to check out

config.plist.zip

  • Administrators
Posted

[ref]nonits[/ref], u just need it

ZFhTVly.png

just add with txt app

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