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After coming out of sleep, the screen is black


common

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Posted (edited)

Good afternoon.

I can't figure out how sleep works properly yet.
The system goes to sleep normally, the screen goes out, the CPU cooler stops, the motherboard power LED starts flashing.

But after coming out of sleep, the screen is black. The hardware starts, but the screen does not. Reconnecting the monitor does not give results.

I have attached a couple of screenshots (Photo 1 after an unsuccessful exit from sleep and subsequent restart. Photo 2 at normal load.)...

My hardware: m/b DFI-SD106-Q170, CPU - i3-7300, iGPU - HD 630.
Software: OC 0.9.9. Mac OS 13.6.7

Please tell me what to pay attention to.

 

Last login: Fri May 24 16:10:15 on console

admin@iMac ~ % sudo pmset -g assertions

Password:

2024-05-24 16:11:37 +0300

Assertion status system-wide:

   BackgroundTask                 0

   ApplePushServiceTask           0

   UserIsActive                   1

   PreventUserIdleDisplaySleep    0

   PreventSystemSleep             0

   ExternalMedia                  0

   PreventUserIdleSystemSleep     0

   NetworkClientActive            0

Listed by owning process:

   pid 145(WindowServer): [0x000000110009808f] 00:00:00 UserIsActive named: "com.apple.iohideventsystem.queue.tickle serviceID:1000004a3 service:AppleUserHIDEventService product:HP Basic USB Keyboard eventType:3" 

Kernel Assertions: 0x4=USB

   id=500  level=255 0x4=USB creat=5/24/24, 4:19 PM description=com.apple.usb.externaldevice.14300000 owner=HP Basic USB Keyboard

   id=501  level=255 0x4=USB creat=5/24/24, 4:21 PM description=com.apple.usb.externaldevice.14100000 owner=Microsoft Basic Optical Mouse v2.0

Idle sleep preventers: IODisplayWrangler

admin@iMac ~ %

F.zip

Edited by common
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On 5/23/2024 at 8:52 PM, common said:

Good afternoon.

I can't figure out how sleep works properly yet.
The system goes to sleep normally, the screen goes out, the CPU cooler stops, the motherboard power LED starts flashing.

But after coming out of sleep, the screen is black. The hardware starts, but the screen does not. Reconnecting the monitor does not give results.

I have attached a couple of screenshots (Photo 1 after an unsuccessful exit from sleep and subsequent restart. Photo 2 at normal load.)...

My hardware: m/b DFI-SD106-Q170, CPU - i3-7300, iGPU - HD 630.
Software: OC 0.9.9. Mac OS 13.6.7

Please tell me what to pay attention to.

 

Last login: Fri May 24 16:10:15 on console

admin@iMac ~ % sudo pmset -g assertions

Password:

2024-05-24 16:11:37 +0300

Assertion status system-wide:

   BackgroundTask                 0

   ApplePushServiceTask           0

   UserIsActive                   1

   PreventUserIdleDisplaySleep    0

   PreventSystemSleep             0

   ExternalMedia                  0

   PreventUserIdleSystemSleep     0

   NetworkClientActive            0

Listed by owning process:

   pid 145(WindowServer): [0x000000110009808f] 00:00:00 UserIsActive named: "com.apple.iohideventsystem.queue.tickle serviceID:1000004a3 service:AppleUserHIDEventService product:HP Basic USB Keyboard eventType:3" 

Kernel Assertions: 0x4=USB

   id=500  level=255 0x4=USB creat=5/24/24, 4:19 PM description=com.apple.usb.externaldevice.14300000 owner=HP Basic USB Keyboard  pixel speedrun

   id=501  level=255 0x4=USB creat=5/24/24, 4:21 PM description=com.apple.usb.externaldevice.14100000 owner=Microsoft Basic Optical Mouse v2.0

Idle sleep preventers: IODisplayWrangler

admin@iMac ~ %

F.zip 179.11 kB · 1 download

  • Check if there are known compatibility issues between macOS 13.6.7 and your specific hardware. You can search online forums or Apple support pages for similar reports.
  • For the HD 630 iGPU, ensure you have the latest drivers compatible with macOS 13.6.7. You might need to check the motherboard manufacturer's website for compatible drivers.
  • Disable any third-party software that might interfere with sleep or display management. This includes utilities like keyboard macros or custom sleep settings.
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